FAQs

For general enquiries, email us at boo@wednesdayswoe.com.au and we'll get back to you.

Please allow approximately three business days for your order to be packed and on its way to you. We are as excited as a spooky woe could be for you to get your goods, and as a small business we do everything we can to get your order to you as soon as possible. If you need your items quickly, express shipping is available at checkout.

Shipping is calculated at checkout. Express shipping is available and is also calculated at checkout. We currently ship within Australia, and standard Australia Post delivery times apply. We are working on international shipping options.

We accept all major forms of payment as listed at checkout on our website.

Please get in touch at boo@wednesdayswoe.com.au if you have an interest in large order numbers of our greeting cards or prints.

Our familiars and decorations are handmade in small batches, and design availability varies from time to time, including limited-edition colours that appear now and then, so keep an eye out.

Please check our size guide carefully before ordering. The measurements shown are garment measurements, not body measurements, and there is a 2.5cm tolerance for all apparel.

Open the Care information on the relevant product page. Apparel should be washed cold with like colours and line dried in shade. Do not bleach, tumble dry, dry clean or iron the print. Follow the garment tag and any instructions supplied with other items. For advice, email boo@wednesdayswoe.com.au.

As a small business creating and stocking our wares in small batches, we ask that you choose carefully. Apparel may be exchanged for the same item in another size within 30 days of the invoice date, subject to availability and conditions. See our Returns + Refunds page for full details, and nothing in our policy excludes or limits your rights under the Australian Consumer Law.